Payment Policy

  • All new participants are welcome to one free trial for a class.

  • All bookings are taken on a pay as you go and first come first served basis.

  • Early bird discounts apply to bookings made using our website at least 48 hours prior to the start of the class.

  • The participant must be registered by completing the booking process using the Elevate website booking form to secure their place in a class: www.elevatenetball.co.uk/booking

  • Non-registered children cannot participate and children that are registered but have not booked in advance cannot be guaranteed a place in the class.

  • All fees are payable on booking and administered by either a bank transfer to Elevate Netball Ltd or cash at the start of the class.

Refund Policy

A refund or credit for the fees paid is provided:

  • If Elevate Netball Ltd cancels a class.

  • If Elevate Netball Ltd changes the dates, times or venue of a class that you have booked on, and you are unable to attend the new dates, times or venue.

  • If you cancel in writing at least 48 hours in advance of the start of your class. This should be done by completing the ‘Contact Us’ form on the website: www.elevatenetball.co.uk/contact-us

  • At the discretion of Elevate Netball Ltd.

A refund or credit for the fees paid will not be provided:

  • If you cancel within 48 hours of the start of your class.

  • If you fail to attend a class or event and provide no notice or notice within 48 hours of the start of the class

  • If you have used a ‘block booking’ discount.

Inclement Weather Policy

  • In the event the outdoor facilities are deemed unsafe to use for the class, where possible, indoor facilities at the venue will be used.

  • In the event there are no indoor facilities available and the class must be cancelled, you will be emailed at least 30 minutes before the start.

  • A refund or credit is provided if Elevate Netball Ltd cancels a class.

Liability Policy

  • Elevate Netball Ltd maintains public liability insurance with AXA XL for Sports Associations and Coaching.

  • Elevate Netball Ltd is responsible for participant and equipment safety, emergency procedures and first aid during its classes.

  • Elevate Netball Ltd takes no responsibility for the loss, damage, or theft of personal belongings brought to its classes.

  • Parent/carers are responsible for their own travel arrangements for participants to and from all classes.